Büroassistenz – Aufbaukurse Verwaltung & Gesundheit

Advanced modules 1-3
Office assistant with specialization

After completion of the Basic module Office Assistant – Office Organization & Communication Do the participants have the opportunity to to choose a specializationThis takes place in an advanced module that specifically prepares participants for the requirements of certain professional fields. The following options are available: Areas such as healthcare, secretarial work, or administration.

This way you build on the general foundations of the basic module and additionally develop a specific profile, which significantly increases your chances of successful placement in the job market.

Advanced Module 1

This advanced module prepares participants for organizational roles in the healthcare sector. They learn patient communication, appointment and practice management, medical documentation, and how to use software and comply with legal regulations. This opens up opportunities in medical practices, outpatient clinics, hospitals, nursing and rehabilitation facilities, and public health departments. Key topics include:

Fundamentals of the healthcare system & professional roles

Communication with patients & interdisciplinary teams

Medical documentation & correspondence

IT & practice management software in healthcare

Data protection, confidentiality & legal principles

Structure & self-management in medical facilities

Conflict & complaint management in healthcare

Exam preparation & final exam

Advanced Module 2

This advanced module specifically qualifies participants for secretarial work. They learn to coordinate appointments, communicate professionally with clients and colleagues, manage correspondence effectively, and implement digital office organization. The goal is to prepare participants for structured, service-oriented, and reliable work in the secretarial departments of companies, educational institutions, or public administrations. Key topics include:

Job profile in secretarial work & typical workflows

Professional communication (telephone, reception, meetings)

Correspondence according to DIN 5008 (emails, letters, minutes)

Scheduling, calendar management, document management

Data protection, confidentiality & office etiquette

Organization & self-management (meetings, processes)

Conflict resolution & stress management in secretarial work

Exam preparation & final exam

Advanced Module 3

This module provides practical skills for working in public administration and related organizations. Participants learn how to professionally interact with citizens, handle files and documents, use administrative software, and create official letters and notices. The module offers a solid foundation for entering or re-entering the public administration sector and related fields. Key topics include:

Job profile and role within the administration

Communication with citizens, clients, and colleagues

Administrative correspondence (notices, minutes, internal memos)

Digital administration and office applications (Word, Outlook, Excel)

Data protection and confidentiality in everyday public administration

Organization and self-management (deadlines, appointments, processes)

Conflict resolution and collaboration in the administrative environment

Exam preparation and final exam

4 weeks

160 UE

Who is the course suitable for?

📌 Office Assistant in Secretarial Work: Suitable for participants who, after completing the basic module, are seeking employment in secretarial work. Particularly suitable for individuals with organizational skills, strong communication abilities, and a service-oriented approach. Suitable for migrants and career changers with good German language skills (at least B1/B2). 📌 Office Assistant in Public Administration: Suitable for participants who, after completing the basic module, wish to work in the public sector or in organizations closely related to public administration. Particularly suitable for individuals interested in administrative processes, public communication, and structured office work. Suitable for migrants and career changers with solid German language skills (at least B1/B2). 📌 Office Assistant in Healthcare: Suitable for participants who, after completing the basic module, wish to work in healthcare or in medical-social institutions. Particularly suitable for individuals interested in working with patients and medical organizations. Suitable for migrants and career changers with good German language skills (at least B1/B2).

Financial support